Please note that if your booking is 15 minutes from Zuccoli Travel Cost will be invoiced after your booking. So please do confirm before locking the date in.
Any cancellations by the centre or school will get the school 50% refund of the full fee but this cancellation has to be 2 weeks prior your session. Any cancellations within the 2 weeks means that there will no refund of 50%.
Cancellation by African Experience will warrant 100% refund to the service that ha booked the session.
Cancellation due to circumstances beyond African Experiences control will warrant a rescheduling of the session. There will be no refunds in this case. If the centre or school is unable to reschedule no refund will be given.
If the participants damage any artefacts the centre or school has to pay for its replacement.
Payment is expected prior to the session.
Any products that are handmade are all unique and non are the same. If you want to double check an order please do email before it is delivered by African Experience or posted out to you.
Please pay attention to the participant numbers for the different activities as African Experience would not like any participant to miss out.
Misunderstandings need to be made known for clarity for both parties.